The following ‘Intervention Thresholds’ are set as maximum percentage tolerances by FHWA (Federal Highway Administration), are what we utilize to discern and take action when selecting carriers for your business. We manage a three-phase program to flag, contact for correction, and/or cease usage of carriers out of compliance.

If the carrier rises in any one BASIC category to within 5% of the threshold, our director of operations makes contact to ask the circumstances for, and discuss what measures they are taking to correct the inordinately high percentage in a particular category. Further, if the carrier’s percentage reaches the threshold, showing a continued decline not addressed or corrected, Paraclete will end the relationship until proper changes are made shown through lower BASIC scores thus showing appropriate improvement.

These thresholds are: