Customer Service
We work diligently to offer strong communications, confidentially handle all information shared with us, and provide answers to resolve any issues related to our handling of your bulk transportation. Our professional managers have access to vast wealth of experience in the industry to assist you with the right solutions to your needs.
We Promise
- We will communicate professionally and focus on your needs at that moment.
- We know the products, and which carrier is best suited to handle each load.
- We will honor our rates agreed to with you via our load contracts.
- We will not bill you for any extra charges without contacting you first for your approval.
- If we don’t have the answer, we will find the person within our company who does.
- We will communicate all information promptly, and will search out time sensitive info that must be relayed to you in a timely manner.
- We will track your loads, and communicate any problems as soon as the info is made available to us.
- We will offer the most up to date technology to enhance your experience when interacting with us.